![]() If this could be enabled after a card is activated this would be useful. I believe you can enable unique customer enrolment checks so sign ups are limited to one per customer however I mistakenly didn't set this up initially, and I'm unable to switch on this feature on an active card though I realise this is my own fault. Some customers fail to save their card to their device so a mobile friendly way to get them access to their card again would be appreciated, they tend to scan the QR and sign up again which generates a brand new card. Customer support is available via online chat. Services are offered on per location monthly subscription basis. The solution supports Google Pay and Apple wallet to handle transactions. Business can also segment their customers and target them with specific deals based on their behavior. Loopy Loyalty lets users track key business metrics to analyze the return on investment of each loyalty program. Restaurants can further trigger notifications to the customers’ mobile device when they are close to a participating store. The solution offers a web tool which allows users to issue stamps to the customers from remote locations as well. ![]() Loopy Loyalty enables small businesses to create digital stamp cards, which support single rewards or multiple rewards for customers. ![]() Key features enable users to design digital stamp cards, manage transaction histories and export customer data. The solution can be accessed via native mobile apps available for Android and iOS devices as well as desktop devices. I'd prefer to have the number of rewards visible on the front of the card so customers can easily see if they have any to use.Loopy Loyalty is a cloud-based customer loyalty program solution for businesses such as restaurants, gyms, bars, coffee shops, fitness centers and massage parlors. The only other negative is that rewards are difficult to see on the card, when a customer reaches 10 stamps (enough for 1 reward), the stamps disappear and a reward is saved, I know to click the 3 small dots to access further info and view rewards but despite publishing this information, many of my customers panic and think their stamps have just disappeared and their reward isn't there. The mobile version of the site is useful and functional apart from searching for a customer (iPhone 14), all searches tend to show 0 results. If a customer has't saved their card, I have to use a desktop to locate it from the management side and I can then access and share their card with them so they can then save it - doing this on mobile is quite tricky which is an issue when desktop access isn't available. ![]() Managing the system is easy, issuing and redeeming rewards is easy, I have very few complaints and would recommend to others looking for a similar system. In fact, these digital loyalty cards are actually preferred by many of our customers for ease of use (stored in wallets), no need to download an app or set up an account which collects all your personal information, just scan the QR and a card is generated there and then. It's highly customisable and looks professional, helping smaller businesses feel on par with the big chains. The whole Loopy Loyalty rewards program is a breeze to use, no need for any technical knowledge, just follow the instructions and it's ready to go. Comments: Aside from the minor points mentioned above, everything has run very smoothly and has been received favourably by our customers. ![]()
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